Counterfeit and grey-market medical products are a real risk online. Here's how to make sure what you buy is genuine.
Why it matters
Fake or expired dressings, pouches and catheters can fail, leak or cause harm. With clinical products, authenticity isn't optional.
How to check
- Buy from a licensed pharmacy (drug licence + GST) — like Beyond Pharmacy (see our credentials).
- Confirm the exact brand and product code (e.g. DuoDERM CGF 187660).
- Check sealed, in-date packaging and batch details.
- Be wary of prices that look too good to be true.
Shop with confidence
Every item we sell is genuine and brand-original. Browse all products or read our customer reviews.
Need this product or a price? Add items to your enquiry list and send it in one click — we reply with availability and bulk pricing.
Frequently asked questions
How do I know a product is genuine?
Buy from a licensed pharmacy, verify the brand/code and sealed in-date packaging, and avoid unusually cheap listings.
Do you sell genuine branded products?
Yes — only original ConvaTec, 3M/Solventum, Bactiguard and Smith & Nephew products, from a licensed pharmacy.
